Booking  Terms

Please read these conditions carefully as they set out the basis upon which  Art and Adventure  ABN.  67821 764 410 accepts all bookings from travel customers. These Booking Terms together with the information in the Booking Form constitute a contract between you and Art and Adventure.

2. Prices, Deposit and Full Payment     Dates, itineraries and prices are valid from 01 July 2015 until 31 December2016. For bookings made more than 90 days from the scheduled departure date, a non - refundable deposit of AU$500 per person per journey is due 5 days after confirmation. Full payment is due and payable to Art and Adventure  90 days prior to the scheduled date of tour departure and will be notified to you in your confirmation of booking. Prices are not guaranteed until payment has been made in full and documents have been processed and issued to you. Failure to pay a deposit within 5 days from the date of confirmation or in full by the due date may result in the cancellation of your booking. 

3. Inclusions   Where you have booked a tour with us, the price of your tour includes  accommodation, meals , transport, sightseeing, services of the tour escort and art instruction as described in the tour itinerary .

4. Exclusions   Where you have booked a tour with us, unless specified in the itinerary, the price of your tour does not include: international flights, internal flights, taxes, excess baggage, meals, visa fees, passport costs, travel insurance, optional activities and all personal expenses.

5. Cancellation by the Traveller      All cancellations must be received in writing. No refunds will be made for unused services, regardless of the reason. Cancellations are subject to the following cancellation fees applied per person, per confirmed booking: (a) For cancellations made more than 90 days before the scheduled tour departure date a  $250 . fee will be forfeited to Art  and Adventure. (b) For cancellations made between 46-89 days before the scheduled tour departure  date, a cancellation fee of $ 1,000.  will be payable. (c) For cancellations made within 45 days of the scheduled tour departure date, 50% of the tour costs will be payable.

6. Amendments by the traveller Amendment fees are not charged to the traveller unless costs for doing so are incurred .Amendment charges may be charged by any suppliers such as airlines, hotels or other tour operators.

7. Cancellation and amendments by Art  and Adventure  Every attempt will be made to honour the representations outlined in the itinerary but we reserve the right to cancel, reschedule or amend any itinerary in accordance with operating requirements or circumstances beyond our control. Should Art and Adventure cancel a tour a  refund will be provided   We are not responsible for any other travel arrangement affected due to our cancellations or amendments. Where amendments beyond our control require us to add or amend a service/s resulting in an increased operating cost, a surcharge may be payable by you for the additional or amended service/s.

8. Agency and third party providers   You acknowledge that: (a) we are a tour operator, and are not an accommodation, transport or event provider; (b) weare not responsible for, and make no warranty or representation about, third party suppliers, their products and services or informationprovided in this brochure or website about their products and services;and (c) we do not endorse any third party products or servicescontained in this brochure or website. Be advised that we have no control over, or liability for, the services provided by third parties.

9. Limited liability, Consumer Claims and Exclusions  Art and Adventure as the provider to you of services, as a tour operator, guarantees to you that those services will be provided to you with due care and skill, be reasonably fit or for their specified purpose, can be reasonably expected to achieve the desired result and will be provided to you within a reasonable time having regard to the circumstances. If we breach any of these statutory guarantees, then you may have rights under the Competition and Consumer Act 2010. Where we are liable to you under that Act then our liability is limited to supplying the services to you again or to paying the cost of having the services supplied again. To the fullest extent permitted by law, you release us from any liability to you for any loss, theft or damage to baggage or property, or for any injury, illness or death, whether any such loss, of property or personal injury or death is caused by the negligence of us or not. We are not liable to you for any damages, claims, injury, illness or death howsoever caused or arising directly or indirectly from accidents, loss, theft or damage to person or property, delays, transport failure, strikes, wars and uprisings or acts of God or nature over which we have no control. Where we work with various third party companies, agencies and individualsin order to provide the running of our tours and we are acting as agent for those third parties then we are not responsible for any acts or omissions of those third parties.

10. Prices   All prices are in Australian Dollars and are valid at time of publication, but are subject to change. Prices represent land only twin share prices (single supplement prices are also given). We strive to make reasonable efforts to ensure our prices do not change, but we may be required to impose surcharges depending on currency fluctuations, changes in government legislation, air prices, fuel surcharges or other variables beyond our control. You acknowledge and agree that you shall be responsible for the prompt payment of all surcharges and price increases.

11. Payment   Payment can be made by direct deposit or bank cheque .

12. Booking Form with Fit for Travel Statement.   All travellers are required to complete and return a Booking Form with the Fit for Travel Statement completed in order to receive confirmation.

13. Health and Fitness   Although our tours have no upper age limit,and are suitable for travellers with average health and fitness, we make use of local transport, which can be physically demanding for some travellers.

14. Travel Advice and Travel Insurance   It is a condition of travel on our tours that all travellers be adequately covered by travel insurance prior to departure. Insurance should cover personal accident and medical expenses, evacuation and repatriation, baggage loss, and cancellation or curtailment of holiday. Your insurance details must be supplied to us at least 30 days prior to departure.

15. Air Arrangements    Tour prices are land only. They do not include airfares from or to your departing destination. Therefore, it is your responsibility to book suitable flights to allow sufficient time for meeting the scheduled tour departure dates .Art  and Adventure accept no responsibility or liability for any costs incurred due to any problems experienced with your flights. It is your responsibility to contact the airline prior to departure to ensure there is no change to the scheduled departure time.

16. Passport and visa requirements    Visas, including transit visas, are the passenger’s own responsibility. Australians travelling with a valid Australian passport can obtain a visa for Cambodia or Laos on arrival .These visa costs are payable by the traveller. Travellers other than Australians are obliged to make any particular requirements for your nationality or personal circumstances, and also that of each country  you may be travelling through. You need to ensure that you have at least 6 months validity on your passport from the date of your departure.

17. Publicity    You agree that Art and Adventure may use images of you taken on tour and any comments made in writing by you regarding the tour for publicity and promotion purposes. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images and comments for publicity and promotional purposes.

18. Errors & omissions     Art and Adventure reserves the right to correct any errors in rates or content quoted or calculated for any tour, with immediate effect. We will use our reasonable endeavours to notify you of such corrections